Data Backup

Ashtel EZVault - Critical Data Backup Solution

What is Ashtel EZVault?

Ashtel EZVault is an online and offline backup solution created for dental practices. Ashtel Dental has been catering to the dental community since 2002 and has always understood the need for a solid backup solution for a dental practice, as data is one of the most crucial parts of the modern dental practice.

Today, most dental offices are planning on going digital, and Ashtel has been a partner that many practitioners have chosen to work with. Ashtel EZVault now gives dentists a little extra peace of mind when it comes to their data’s security. We have developed a product that does two jobs in one. Our software allows users to backup their data locally at their practice on multiple external devices, and allows the user to backup their data to our remote servers which are located in a very secure area which is fire, flood, and earthquake proof. We ourselves have multiple backups of your data to ensure it is truly safe.

Why buy Ashtel EZVault for your practice?

90% of dental offices today are using practice management software.
45% of dental offices today have implemented digital radiography into their practice.
27% of dental offices today are completely paperless.

If any of the above statements describe your practice, you should consider Ashtel EZVault. We ensure that the data stored in these applications is secure and ready to retrieve when you need it the most. Our software will do this automatically, relieving you of the mundane task of doing this manually every single day. In addition, you will receive an automated email confirmation every day informing you if the backup was successful or not. If the backup failed, our support line specialists will login to your system, determine the reason for the failure and resolve the issue making sure your backups are up current and your data is safe.

We also took the time to understand how all dental management and imaging software were developed to make sure our software can work in any and all different environments. Our software is Mac and Windows compatible, as well as 32 and 64 bit compatible. One of the common issues we have found in dental offices is due to multiple operatories and users that share the computers, the staff sometimes forgets to ensure the management and imaging software are completely shut down before you perform a backup. Why is this important? In a basic backup system, a report of a recent backup may show a list of files that were not successfully backed up. These are either system files or files that are open on another computer. In this case, your back up may not be 100% retrievable. Our system allows you to do open file backups, which means regardless current usage within your network, the system will backup all current data without issue. We have a team of experts to ready address and correct any irregularities or failures.

Why did Ashtel Studios develop and spend the time to create Ashtel EZVault?

Over the years, Ashtel has serviced over 3000 customers and is growing daily. We specialize in establishing and converting paperless offices, and a main concern clients have is knowing their data is 100% secure.

We worked with a few reliable companies and setup local backups. The system works great, however, their limitation is if something were to go wrong in the office and they lost the data on their local backup drivers, they would be left with nothing. Because we were growing so fast, it became time consuming for Ashtel and the client to call each and every customer to verify their data was backed up properly on a daily basis. This started the creation of Ashtel EZVault.

Here are some situations we have seen over the past several years. If this has happened to you, a colleague, or a friend, you will appreciate the importance of having a strong backup solution.

Example One:

A dental office was equipped with standard Windows backup software setup to back up all the Dr.´s data from his server into a single external hard drive.

The software was programmed to run daily, after hours. For the first few months, the Dr. was persistent at checking his backup logs and verifying that everything was working appropriately. Soon, he became overly confident in the limited system and stopped checking it. One rainy day he walked into his office and his server room was flooded with water. The server was completely damaged; luckily his external drive was on the desk and was in good condition. He was able to plug it in and see all his files. The only problem was the last backup on that hard drive was 3 months old. He had had a power fluctuation 3 months prior to this flood, at that time he had to unplug his harddrive to restart the server and he never plugged it back in, and forgot to check his backup logs.

Solution: With Ashtel EZVault the very next day of the power fluctuation he would have received an automated email from our system letting him know the backup had failed which would have triggered him to call us and we would have found out that the harddrive was unplugged. A simple automated email would have saved this Dr. 3 month of data.

Example Two:

A Dr. had 5 external drivers for additional assurance. Sadly, his office was broken into and all the equipment from his office was taken. His server, hard drives, monitors, and much more was missing. Nothing was left for the data to be retrieved.

Solution: In this case, the internal backup setup was more than adequate and could prevent most, but not all, issues. Ashtel EZVault online backup would have the data stored on our server at a remote location. Once server was replaced, the data could be retrieved from our servers and restored immediately.

Ashtel Dental has always been a pioneer in modern and more capable dental practice solutions. We have strived to provide excellent service and reliable products at reasonable prices. Ashtel EZVault is the new addition to our line.